Privacy Policy

Privacy Policy

Introduction

Welcome to https://emergency-plumbing-services-eugene-oregon.laneexplorer.com (hereafter referred to as “Emergency Plumbing Services Eugene,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the ways in which we collect, use, and safeguard your personal information in accordance with various international data protection laws.

Scope

This policy covers all aspects of our website (https://emergency-plumbing-services-eugene-oregon.laneexplorer.com), mobile applications, online services, and products offered by Emergency Plumbing Services Eugene. Please note that this policy does not extend to external platforms, applications, or services accessed through links on our site, as they have their own privacy policies which govern the use of your data.

Processing Activities

This Privacy Policy outlines our practices when you engage in the following activities:

  • Using any of our applications and services as an authorized user.
  • Visiting our websites linked to this policy.
  • Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data needed for processing transactions, such as cardholder name, card number, expiration date, and CVV.
  3. Financial Information: Information related to your financial status or history, used for billing and payment purposes.
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Geographic coordinates and location-based services data collected when you use our apps or visit our websites.
  7. Feedback: Comments, reviews, and responses provided by users to improve our services.
  8. Social Media Information: Personal data obtained from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various means, including direct user input, tracking technologies (like cookies and pixel tags), analytics tools, and third-party data providers.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They play a crucial role in enhancing user experience and enabling certain features:

  1. Strictly Necessary Cookies: Essential for navigating our sites and using their core functions. These cookies ensure the website functions as intended.
  2. Preference Cookies: Remember settings and preferences to personalize your experience on our sites.
  3. Analytics Cookies: Used by analytics tools to collect aggregated data about user behavior, providing insights into how visitors engage with our content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, or as required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely.

Security Measures

Emergency Plumbing Services Eugene implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and at rest.
  • Utilizing secure third-party processing partners who adhere to strict data protection standards.
  • Regular security assessments and updates to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your personal data when there is no compelling reason for its retention.
  • Restriction: Limiting the use of your personal data under certain circumstances.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise any of these rights, please contact our Data Privacy Team using the details provided below. We will respond to your request as quickly as possible and within the time frame prescribed by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions related to this Privacy Policy, data privacy concerns, unsubscribe requests, or general inquiries, please contact us:

  • Email: contact@emergency-plumbing-services-eugene-oregon.laneexplorer.com
  • Address: [Provide physical address]